In order to improve on customer service and for faster delivery of information CW has unveiled a short code no 22507 to all Safaricom subscribers. You can now make your enquiry via sms to 22507 and get immediate response. Our customers and members of public can now get real-time response on any query regarding insurance matters. E.g. report insurance claim, policy status, account balance etc.

Chancery Wright Insurance Brokers Ltd has partnered with M-Pesa to offer clients a more convenient way to pay their premiums. You can now pay your Insurance premiums using M-Pesa. Paying for your insurance is now as easy as picking up the phone and following the five quick steps listed below:

  1. Go to the M-Pesa menu
  2. Select “Pay bill”
  3. Enter business number “507500”
  4. Enter your account number
  5. Enter the amount and press OK to SEND

Other methods of payment accepted:

The following cards are accepted:


  • Visa

  • Visa Electron

  • American Express

  • Master Card

  • Maestro

 All property insurance policies do not cover theft or fiddles by employees. This is because employees are usually entrusted with much of their company’s property including money. This in turn makes it hard to control and determine which losses are genuinely incurred by virtue of positions held. 

Fidelity Guarantee insurance at its basic level, covers theft by employees. It is usually given on accommodation basis, that is, one must have another insurance portfolio with the same insurer.

This policy is available to persons travelling. It provides cover for the following risks among others :-

  • Death
  • Permanent total disablement
  • Temporary Total disablements
  • Medical expenses
  • Loss off baggage
  • Loss of personal effects
  • Travel delay
  • Trip cancellation
  • Public Liability
  • Professional Indemnity
  • Pension Trustee Liability
  • Directors & Officers Liability
  • Products Liability
  • Trustee Liability
  • Public & Products Liability

Liabilities which arise out of one’s activities and that are likely to injure members of the public are covered in this policy. Most of these liabilities arise out of common law, tort, statute, negligence, nuisance or contract. 

An example of someone who would need this cover is a contractor who may be transporting heavy construction materials up a lift, or a crane. Such a cover would protect him should the equipment snap and cause a passerby to be injured.

Safety and reliability of products are an important concern to consumers, sellers & manufacturers. Faulty products can be hazardous for the consumers\' health & property. The manufacturer/ seller of faulty products could be held liable for such damages, exposing themselves to financial losses.

Product liability insurance protects the companies exposed to above risk by financially assisting policyholders in such situations.

Head Office - Nairobi

Crawford Business Park,
2ndFloor State House Road
Tel: +254 (02)2721555 (pilot line) 
Mobile: +254 722 209 547 / 0736 381 707
24 hour Line - +254 728 760 061, +254 738 188 449
SMS: 22507

Branches

Mombasa

Mombasa Trade centre, 1st Floor
Nkurumah Road
Tel: +254 (041)2312497/2223410

Industrial Area

Vinodeep Towers, 2nd Floor
Baricho Road
Tel: +254 020 557981 / +254 020 8045186

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